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Use a computer calling kit on a Laptop with only one port for mic and speaker

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Occasional Visitor

Use a computer calling kit on a Laptop with only one port for mic and speaker

Hi,

 

I have used a computer calling kit with Soundstation 2 Ex previously with a desktop computer and it was really good and easy because the desktop had separate ports for mic and speakers. However I now am trying to use a computer calling Kit with a new HP Laptop which has only one port that combines the functions of a mic and speaker.

 

The question is how do I connect the red and green ends of the cable to the computer or do I need an entirely different cable?

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1 REPLY 1
Polycom Employee & Community Manager

Re: Use a computer calling kit on a Laptop with only one port for mic and speaker

Hello Achorex,

welcome to the Polycom Community.

You may want to look at the mobile phone cable we offer as this combines the Microphone and Speaker part into one plug.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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