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Using SoundStation IP5000 but no digital phone service

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tama
Frequent Visitor

Using SoundStation IP5000 but no digital phone service

IT unit purchased SoundStation IP5000 for my office.  We do not have digital phone service.  Can this unit still be used for phone conferencing through analog line?  Any assistance is greatly appreciated.

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SteffenBaierUK
Polycom Employee & Community Manager

Re: Using SoundStation IP5000 but no digital phone service

Hello Tama,

 

welcome to the Polycom Community/

 

The SSIP5000 is a IP Conference Phone and needs an Ethernet provided SIP Service.

 

You may be able to purchase a 3rd Party analog to SIP converter but your IT Department would need to look into this.

 

If you can exchange the Unit I would suggest to purchase a SoundStation Duo as this offers both analog and a IP connectivity for future protection of your investment.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Using SoundStation IP5000 but no digital phone service

Hello Tama,

 

welcome to the Polycom Community/

 

The SSIP5000 is a IP Conference Phone and needs an Ethernet provided SIP Service.

 

You may be able to purchase a 3rd Party analog to SIP converter but your IT Department would need to look into this.

 

If you can exchange the Unit I would suggest to purchase a SoundStation Duo as this offers both analog and a IP connectivity for future protection of your investment.

 

Best Regards

 

Steffen Baier

 

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
tama
Frequent Visitor

Re: Using SoundStation IP5000 but no digital phone service

Much thanks Steffen....

Message 3 of 3