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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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We have configured a windows DHCP server to send encapsulated DHCP options in option 43 based on what a VVX410 sends in its Offer (Option 60)

 

However, the VVX410 is not overriding the option with whats in the option 43 response.

 

Is there anything special I need to get the phone to honour the option 43 response? The option 60 type is set to ASCII.

 

Many thanks

1 REPLY 1
HP Recommended

Hello ppulham,

welcome back to the Polycom Community.

 

Did you check the Technical Bulletin 54041 => here <= and also the Parsing Vendor ID Information in the Admin Guide?

 

The next step after this would be a ticket raised via your Polycom reseller with Polycom support providing a bootlog and a matching wireshark trace.

 

Make sure you set the DHCP logging Level:

 

<logging log.level.change.dhcpc="0" log.render.level="0"/>

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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