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Using ZTP on older phones

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jgast
Occasional Contributor

Using ZTP on older phones

I like Zero-Touch Provisioning.  Some of our phones are old and have self-signed CERTs.  I used the process in Tech Bulletin TB 37148 "Device Certificates on Polycom Phones" to go to Menu / Status / Platform / Phone / Device Certificate to see which phones had Factory Installed CERTs and which only had Self-Signed CERTs.  For those phones that have Self-Signed CERTs, can I use ZTP?

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SteffenBaierUK
Polycom Employee & Community Manager

Re: Using ZTP on older phones

Hello jgast,

welcome to the Polycom Community.

What "older" phones are you looking at implementing ZTP?

 

The ZTP FAQ => here <= lists the minimum requirements:

 

Which Polycom devices are supported by ZTP?
Polycom® SoundPoint® IP, SoundStation® IP, VVX and SpectraLink® 8400 devices that meet the
following criteria are supported by ZTP


 Running software release UCS 3.3.2 or newer.
 Have a factory installed device certificate.
 Have the ZTP feature enabled on the device.
 The server address field in the provisioning server menu must be <null>


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Using ZTP on older phones

Hello jgast,

welcome to the Polycom Community.

What "older" phones are you looking at implementing ZTP?

 

The ZTP FAQ => here <= lists the minimum requirements:

 

Which Polycom devices are supported by ZTP?
Polycom® SoundPoint® IP, SoundStation® IP, VVX and SpectraLink® 8400 devices that meet the
following criteria are supported by ZTP


 Running software release UCS 3.3.2 or newer.
 Have a factory installed device certificate.
 Have the ZTP feature enabled on the device.
 The server address field in the provisioning server menu must be <null>


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

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