The UC Software should upgrade to 7.1.1 and the Zoom Appliance is 5.6.6 (1240)
Users can set up a Poly CCX 600 or CCX 700 device with a dedicated Zoom client. From the home screen, users can interact with the following features: multiple lines, voicemail, call/transfer/conference, escalate to Zoom meeting and join / start/control that meeting. In addition, users can access information about recent meetings, their schedules, and their favorite contacts. User presence and call history are also displayed.
Zoom Phone calling features supported :
Transfer to Voicemail
Shared Line / Shared Line Group
Dial by name
Do not disturb
Caller ID block
Call Queue Group
Adding the Device in Zoom
After a factory restore the phone will automatically be added to Zoom and download the new 7.1.1 software:
The CCX running the Zoom application
And once the provisioning is complete the User is signed in
---------------- The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels. Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's