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Using a softkey to forwarding a ringing call

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Occasional Contributor

Using a softkey to forwarding a ringing call

On a VVX500 firmware 4.1.3 I put in a softkey below to forward a ringing call to the number 4255551212 - but it doesn't work. It seems like the code is good as I tried it on an active call, but it seems not to allow a refer in alerting state. I tried using an answer command first as well, that also didn't work. Any thoughts how to make this happen?

 

softkey.6.label="CellXfer"
softkey.6.action="4255551212$Trefer$"
softkey.6.enable="1"
softkey.6.use.alerting="1"

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