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VLAN support during upgrade on firmware VVX phones

Polycom Employee & Community Manager

Re: VLAN support during upgrade on firmware VVX phones

Hello ardesmond,

I usually do not provide such information within the community. 


If you or your customer are affected by this issue please raise a case with Polycom support via your Polycom reseller and we will keep you updated with the ETA on the new software.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

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The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
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