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VOIP-108664 in 5.4.2, now I have 2 directory keys...

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Advisor

VOIP-108664 in 5.4.2, now I have 2 directory keys...

When I update to 5.4.2, the phone now displays 2 directory keys.  Looks like 'fixing' VOIP-108664 causes this as <=5.4.1 doesn't do this.

 

I have the following config 

softkey.6.enable="1" 
softkey.6.label="Directory" 
softkey.6.action="$FDirectories$$FSelect$"
softkey.6.precede="1"
softkey.6.use.idle="1"
softkey.6.use.active="0"
softkey.6.use.dialtone="0"

but if I remove this, the config WONT show it for <5.4.2 devices..

 

I can't find much data on this VOIP-108664 issue or how to work around this.

 

Thanks.

 

 

 

 

 

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1 ACCEPTED SOLUTION

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Advisor

Re: VOIP-108664 in 5.4.2, now I have 2 directory keys...

I actually figured this out.

 

The change in VOIP-108664 appears to allow the phone to display the directory button when this key is enabled

softkey.feature.directories="1"

Previously, this didn't behave consistently.

 

I had this enabled AND I had softkey manually built, giving me 2.  This has worked in previous firmwares for a lot time.

 

changing the key to 

softkey.feature.directories="0"

solved it for me.

 

 

View solution in original post

Message 2 of 3
2 REPLIES 2
Highlighted
Advisor

Re: VOIP-108664 in 5.4.2, now I have 2 directory keys...

I actually figured this out.

 

The change in VOIP-108664 appears to allow the phone to display the directory button when this key is enabled

softkey.feature.directories="1"

Previously, this didn't behave consistently.

 

I had this enabled AND I had softkey manually built, giving me 2.  This has worked in previous firmwares for a lot time.

 

changing the key to 

softkey.feature.directories="0"

solved it for me.

 

 

View solution in original post

Message 2 of 3
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Polycom Employee & Community Manager

Re: VOIP-108664 in 5.4.2, now I have 2 directory keys...

Hello dandenson,

welcome back to the Polycom Community.

VOIP-108664 fixed an issue that softkey.feature.directories could not be utilized. This was addressed in 5.2.5, 5.3.3 and 5.4.1A

Best Regards

Steffen Baier

Polycom Global Services

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Message 3 of 3