Plantronics + Polycom. Now together as Poly Logo

VVX 150 Obi (Google Voice) - Reboot / Reset after Settings Update

Highlighted
Occasional Visitor

VVX 150 Obi (Google Voice) - Reboot / Reset after Settings Update

I've had a VVX 150 linked with Google Voice for about a year now. Earlier this week I got the password from Google so I could get into the settings to program the Soft Keys

Currently the Home settings are 

redial,,,

I was able to get it set to 

redial,dnd,,

and

redial,dnd,sd;label=name;number=5615551212    - example number

I then rebooted the phone and all was good - 

However after about 2 minutes the phone rebooted on it's own and reset back to 

redail,,,

 

Google as asked me to check if this is something in the Polycomm system or not - so I'm reaching out to the community

 

Also I was able to add a number / name to the Speed Dials list via the web portal and that stayed in the system but I can't find how to access that via the phone

 

Thank you to anyone that can help

 

 

Message 1 of 1