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VVX 1500 BLF issue

Occasional Contributor

VVX 1500 BLF issue



We have VVX 1500 With Firmware 3.3.4

when more BLF added to the user, it won't pop up 'More'  button


i also have a vvx1500 with 4.0.2, which is working fine


i am wondering if it is configuration, that we can enable to have more button on vvx1500 with old firmware

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Polycom Employee & Community Manager

Re: VVX 1500 BLF issue

Hello AmcomIPTel,


the VVX1500 has certain limitations in regards to the BLF.


It does not support Enhanced BLF (eBLF) or Static BLF (sBLF).


UCS 3.3.2 is a rather old software and you should test against UCS 3.3.5 if you want to stay on this older version.


The UCS 4.0.4 release notes mention:


76123 All the buddies added on the phone are now displayed on the phone's home screen by pressing the More soft key (applies to VVX 1500).


In order to cross check any issues you should work with your Polycom reseller and/or Polycom support.


Best Regards


Steffen Baier

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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