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VVX 1500 BLF issue

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Occasional Contributor

VVX 1500 BLF issue

Hi,

 

We have VVX 1500 With Firmware 3.3.4

when more BLF added to the user, it won't pop up 'More'  button

 

i also have a vvx1500 with 4.0.2, which is working fine

 

i am wondering if it is configuration, that we can enable to have more button on vvx1500 with old firmware

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Polycom Employee & Community Manager

Re: VVX 1500 BLF issue

Hello AmcomIPTel,

 

the VVX1500 has certain limitations in regards to the BLF.

 

It does not support Enhanced BLF (eBLF) or Static BLF (sBLF).

 

UCS 3.3.2 is a rather old software and you should test against UCS 3.3.5 if you want to stay on this older version.

 

The UCS 4.0.4 release notes mention:

 

76123 All the buddies added on the phone are now displayed on the phone's home screen by pressing the More soft key (applies to VVX 1500).

 

In order to cross check any issues you should work with your Polycom reseller and/or Polycom support.

 

Best Regards

 

Steffen Baier

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