VVX 1500 Video Call Problem

[SteffenBaierUK]

Hello manishing,

simply check here:

Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?

Resolution: Please check => here <=

Result:

0123115636|sipt |0|00|    SIP/2.0 200 OK

Not to sure why you need this information.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[manishing]

Hi Steffen,

Thanks for your co-operation. We want to make sure that our Polycom devices are "VVX 1500" or "VVX 1500 D" , can you tell me the model of the devices below ?

00-04-F2-4F-ED-99

00-04-F2-4F-EF-FE

00-04-F2-4F-EF-1E

[SteffenBaierUK]

Hello manishing,

there should be a label on the phone but they are all:

2200-18061-025

VVX 1500 6-line Business Media Phone with video capability and HD Voice, POE. Ships without power supply. 3 year partner premier service is included for China

If you wanted a 1500D you would need to order:

2200-18064-025

VVX 1500 D dual stack (SIP&H.323) business media phone with video capability and HD Voice, PoE. Ships without power supply. (First year maintenance contract required). 3 year partner premier service is included for China

If you require the H323 License simply order

5150-16826-001

H.323 Permanent Individual Phone License, For VVX 1500. Exclude Brazil.

Any more questions please work with TESAN ILETISIM A.S.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services