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VVX 1500 Video Call Via Operator Console

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Advisor

VVX 1500 Video Call Via Operator Console

If VVX1500 user calls another VVX1500 user, it will first go through the secretary before forwarding to president/chairman.  So in this case, will the video call be initiated or NOT since it is call forwarding.

Sumurai Jack.
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Polycom Employee & Community Manager

Re: VVX 1500 Video Call Via Operator Console

Hello Sumurai,

welcome back to the Polycom Community.

Any call starts with an INVITE where the appropriate codecs (audio/video) are advertised. The 200 OK from the far end contains their requested capabilities.

 

It does mot matter who started or answered the call first as the capabilities are re-negotiated once the call is transferred from the secretary to the boss.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
2 REPLIES 2
Highlighted
Polycom Employee & Community Manager

Re: VVX 1500 Video Call Via Operator Console

Hello Sumurai,

welcome back to the Polycom Community.

Any call starts with an INVITE where the appropriate codecs (audio/video) are advertised. The 200 OK from the far end contains their requested capabilities.

 

It does mot matter who started or answered the call first as the capabilities are re-negotiated once the call is transferred from the secretary to the boss.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
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Advisor

Re: VVX 1500 Video Call Via Operator Console

Dear SB,

 Thank you for the response. will keep posted with the progress.

Sumurai Jack.
Message 3 of 3