• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

je possède 2 Polycom VVX 1500 . Je configure en H323 .Il est impossible de faire un appel

message erreur : ''non identifié''

Version 4.3.0.0639

Rev 3..3.1.0953

 

C'est peut-être un problème de version ?

 

Pouvez vous m'aidez ?

Merci

1 REPLY 1
HP Recommended

Hello bham,

welcome to the Polycom Community.

Usually we expect users to post a question in English.

 

Do you have a VVX1500 or a VVX1500D?

 

The VVX1500 comes without a H.323 License and the VVX1500D comes with a H.323 License

 

Check via Menu Key => Status => Licenses

 

If you do not have a license please order below via your Polycom Partner:

 

5150-16826-001

 

If above is not your issue please post more details in English.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.