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VVX 250 Custom interface color issues.

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VVX 250 Custom interface color issues.

Phone: VVX 250

MAC: 64167F58AC0C

Firmware: 5.9.1

Platform: OpenSips

Theme: Broadsoft

 

I'm trying to theme a polycom phone and had no luck with a VVX501 so I grabbed a VVX 250 and trying to theme the phone.

 

Looking at the Admin guide for 5.9.0 it says "You can configure custom colors for the user interface on VVX 250, 350, and 450 business IP phones using the parameters in the following table."

 

I created a new cfg file named cfg and uploaded to my FTP server and changed the MAC Address cfg file so the new theme.cfg is included. (the theme.cfg file is attached and named theme.log)

on the Phone I select Update Configuration. The phone updates and I see Update Complete but phone does not reboot and the settings do not take effect until I manually reboot the phone. Other paramiters can be changed and phone does reboot if needed. Issue seems to only be with ui tags.

 

In the attached screenshot I have set the softkey background to Yellow but it has no affect on the softkey and only changes the bottom bar. I have 3 softkeys on the phone that did not change. Only the 4th position changed as there is no button to display.

 

The first 2 softkeys bring up a webpage and the 3rd is for the directory. 

How do I change the softkey background?

2 REPLIES 2
Polycom Employee & Community Manager

Re: VVX 250 Custom interface color issues.

Hello @oslinux ,

 

welcome back to the Polycom Community.


Can you get this into support so we can verify this?

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<==== Signature / Disclaimer ======>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 3
Polycom Employee & Community Manager

Re: VVX 250 Custom interface color issues.

Hello @oslinux ,

 

Seems to be working:

 

Theme_Test2.pngTheme_Test1.png

<colors device.set="1"
		device.theme.set="1"
		device.theme="BroadSoft"
		ui.home.background="#FF0000"
		ui.menu.background="#00FF00"
		ui.menu.item.background="#008800"
		ui.menu.item.text.color="#141B3F"
		ui.menu.title.background="#00AA00"
		ui.softkey.background="#FF0094"
		ui.softkey.text.color="#141B3F"
		ui.statusBar.background="#AA0000"
		ui.statusBar.text.color="#141B3F"
/>

 

Best Regards

Steffen Baier

Polycom Global Services




<==== Signature / Disclaimer ======>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 3 of 3