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VVX-250 OBi Edition Revert to UC

SOLVED
Raxx
Occasional Advisor

VVX-250 OBi Edition Revert to UC

Is it possible to revert an OBi-Edition VVX-250 to the standard UC software and interface? 

Message 1 of 14
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX-250 OBi Edition Revert to UC

Hello @Raxx ,

 

Welcome to the Polycom Community.


to my personal knowledge End Customers are unable to do this and we cannot provide any warranty on the device if this fails.

 

Instructions can be found >here< and please use at your own risk.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 14
13 REPLIES 13
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX-250 OBi Edition Revert to UC

Hello @Raxx ,

 

Welcome to the Polycom Community.


to my personal knowledge End Customers are unable to do this and we cannot provide any warranty on the device if this fails.

 

Instructions can be found >here< and please use at your own risk.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 14
Raxx
Occasional Advisor

Re: VVX-250 OBi Edition Revert to UC

I used tftpd64 as a local ftp server and used tftp instead of http and followed the rest of the steps and that worked for me,

 

Thanks Steffen!

Message 3 of 14
private1ne
Occasional Visitor

Re: VVX-250 OBi Edition Revert to UC

I cannot get this to work for anything in the world.  I'm not familiar with TFTP, but I did use an ftp server that I created and no matter what I do, it just never reverts back to the UCS.  Raxx, would you mind giving a step by step on how you used TFTP to get it done?

Message 4 of 14
LarryBurns
Occasional Visitor

Re: VVX-250 OBi Edition Revert to UC

I am in a similar situation. I cannot get the UCS firmware to take. I'm running the OBI version 6.3.0.0 on a VVX 350.  I've setup a webserver on my local network, however the phone won't grab the firmware. I'm at a loss as there is very little information on how to perform this task on the internet.  

 

I've verified the file is available from another computer so the firewall is not blocking the access.

 

Any ideas?

 

Thanks,

 

Bill

Message 5 of 14
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX-250 OBi Edition Revert to UC

Hello @LarryBurns ,

 

Welcome to the Poly Community.

 

Highly detailed Instructions can be found >here< but please use at your own risk.

 

We do not officially support the conversion and you should purchase either an Obi Edition VVX or a UC Software.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 14
LarryBurns
Occasional Visitor

Re: VVX-250 OBi Edition Revert to UC

Thanks for the quick reply Steffen,

 

I've tried the instructions on that page (thank you for making those), however I'm not doing something right.  Here is the path I've but in to the FirmwareURL

 

"http://192.168.1.8:8080/poly/sip.ld"

 

Do you see anything wrong with they way I've written it?

 

I"ve also tried "http://192.168.1.8:8080/poly/sip.ld,bgu-conv=disable"

 

I accept full responsibility if the hardware gets bricked.

 

Thanks,

 

Bill

Message 7 of 14
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX-250 OBi Edition Revert to UC

Hello @LarryBurns 

 

I have added additional information to the link >here<

 

  • You must use the split version of the UC Software download
  • You must name the sip.ld file including the part number

Best regards

 

Steffen Baier

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 8 of 14
conmbo2
Advisor

Re: VVX-250 OBi Edition Revert to UC

really? Let me give that a shot. Thanks man

Message 9 of 14
conmbo2
Advisor

Re: VVX-250 OBi Edition Revert to UC

Hey this worked. 

 

Thank you very much

Message 10 of 14