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‎04-04-2018 02:21 PM

HP Recommended

Can you record a phone call on a VVX 310 Polycom phone?

2 REPLIES 2

‎04-05-2018 01:18 AM

HP Recommended

Hi Hannah,

unfortunately not. Have a look at the FAQs:

https://community.polycom.com/t5/VoIP-SIP-Phones/FAQ-How-can-I-Record-or-Playback-Audio-Calls/td-p/4...

 

IP 650 and 670 and the Polycom VVX 1500,VVX 500, VVX501 ,VVX600, VVX601, VVX401 ,VVX411 and the RealPresence 8800 phones can be configured to allow recording of audio calls on a supported USB device.

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‎04-19-2018 11:26 AM

HP Recommended

This might be a service from your VOIP provider though.  Our Polycom VVX 301 phones can not record calls, but with a * code, we can turn it on per call with our provider.

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