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VVX 310 SIP Restart

SOLVED
Occasional Advisor

VVX 310 SIP Restart

I am using FreePBX 12 with commercial EDP but I can't seem to remote reboot my VVX310's. Is this feature supported?

Message 1 of 4
1 ACCEPTED SOLUTION

Accepted Solutions
Polycom Employee & Community Manager

Re: VVX 310 SIP Restart

Hello OPTN,

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: Reboot the Phone remotely or via the Web Interface

Resolution: Please check => here <=

 

Above explains how we can utilize a SIP NOTIFY for a reboot. I would suggest you work with the FreePBX community if there are issues utilizing this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 4
3 REPLIES 3
Polycom Employee & Community Manager

Re: VVX 310 SIP Restart

Hello OPTN,

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: Reboot the Phone remotely or via the Web Interface

Resolution: Please check => here <=

 

Above explains how we can utilize a SIP NOTIFY for a reboot. I would suggest you work with the FreePBX community if there are issues utilizing this.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 4
Occasional Advisor

Re: VVX 310 SIP Restart

I was aware of the web reboot functionality but I passed your info along to FreePBX and will see what options I have other than either changing a config item in order to reboot... thanks

Message 3 of 4
Occasional Advisor

Re: VVX 310 SIP Restart

Thanks to your info FreePBX will be updating the next release with the feature sometime next week

Message 4 of 4