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VVX 311 restart vs reboot

Occasional Contributor

VVX 311 restart vs reboot

In the Web Config Util under the Utilities menu thare are options for


Restart Phone

Reboot Phone


What's the diff?

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Polycom Employee & Community Manager

Re: VVX 311 restart vs reboot

Hello cmcfarling,

welcome back to the Polycom Community.

The Restart is quicker as it only restarts the application in comparison with a reboot which will restart the whole phone.


Both will lose the network connection of a connected PC

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2