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VVX 400 - Application file not found - Witch file to download

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rheylens
Occasional Advisor

VVX 400 - Application file not found - Witch file to download

Hello,

 

I had some trouble to make update on VVX400. I have one divce witch still don't want to boot (application not found)

 

So from what i sow on line i need to put the fils on thevisioning server but i have some question for this :

 

1.  the information avout a VVX400 where the uptade work :

Modele : VVX400

Ref : 3111-46157-002 Rev:A

UC Version : 5.5.2.8571

 

2. Update serveur on the working phone : http://downloads.polycom.com/voice/software/UC_Software_5_5_2_release_sig_split/

 

3. Witch link, page or whather shoud i use to download this application version to put it on the prov. server ?

 

4. What file structure shoud i put on the prov. serveur for those fils ? all in the root directory or need to put some sub directory ?

 

5. Prov. serveur for cfg file is working in HTTP will it work also for the application file download ?

 

Tks for you help guys and let me know if need more informations

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1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 400 - Application file not found - Witch file to download

Hello rheylens,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Sep 27, 2012 QuestionI get the message “Error application not present / found” on my phones screen

Resolution: Please check => here <=

 

and

 

Mar 08, 2013 QuestionWhat files does my phone download or upload and why?

Resolution: Please check => here <=

 

and

 

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 400 - Application file not found - Witch file to download

Hello rheylens,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Sep 27, 2012 QuestionI get the message “Error application not present / found” on my phones screen

Resolution: Please check => here <=

 

and

 

Mar 08, 2013 QuestionWhat files does my phone download or upload and why?

Resolution: Please check => here <=

 

and

 

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2