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VVX 400 Logo Background HELP please!!!

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Occasional Visitor

VVX 400 Logo Background HELP please!!!

About 2 years ago, we bought a hosted PBX System (S00050A739B3) and 40 Polycom VVX 400 phones. 

 

At the time of purchase, the sales rep, and the installer, and the trainer, and the former VP Sales, all said I could edit/change the background wallpaper on the phones to my own company logo. NOW the service provider who is hosting our pbx (Newt) is giving me grief and not cooperating with me. Is there any backdoor way I can do this myself? 

 

Please help! I have attached the logo to this message that I want to use on each phone... 

3 REPLIES 3
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Polycom Employee & Community Manager

Re: VVX 400 Logo Background HELP please!!!

Hello Blair,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Feb 2, 2012 Question: How can I change the factory provide screen background JPG's?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Occasional Visitor

Re: VVX 400 Logo Background HELP please!!!

The problem is HOW do I access my phone?

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: VVX 400 Logo Background HELP please!!!

Hello Blair,

Again the community's VoIP FAQ contains this post here:

 

Oct 7, 2011 Question: How can I find out the IP Address of my Phone?
Resolution: Please check => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

 

The standard usernames and passwords are documented in the FAQ as well.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4