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VVX 400 cannot register another sip line

Occasional Contributor

VVX 400 cannot register another sip line

I have an 400VVX with the 5.0 SW on it.  I can register a SIP number on line 1 just fine, but when I want to add another SIP registration say on line 2 it does not show up on the screen.  The programming looks the same and I am registering the number to the same server.

Thanks

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: VVX 400 cannot register another sip line

Hello gtmc510,

welcome to the Polycom Community.

That must be an issue on your end or the configuration you are using.

 

You can simply export your configuration and verify the settings.

 

Is this a plain SIP registration or LYNC ?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
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Occasional Contributor

Re: VVX 400 cannot register another sip line

It is a plain SIP registration from a MetaSwitch

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: VVX 400 cannot register another sip line

Hello gtmc510,

I did test this earlier in my lab and it works well.

 

I suggest you backup your configuration and check and verify that you actually added 2 lines.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4