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VVX 400 not showing saved outlook contacts

Occasional Visitor

VVX 400 not showing saved outlook contacts

Hello Community,


I have VVX 400 installed and saved outlook contacts (Names) are not shown on VVX , only number appears. VVX 400 is compatible with outllok contact sync/integration ? is this possible or need new FW level?



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Polycom Employee & Community Manager

Re: VVX 400 not showing saved outlook contacts

Hello MYZ,

welcome to the Polycom Community.

It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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