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VVX 410 - How do I setup voicemail

krwessel
Occasional Visitor

VVX 410 - How do I setup voicemail

I am trying to setup voicemail on a new VVX410.  When I select the voicemail button from extension 205 I get an audio response stating "the person at extension 205 is on the phone please leave your message after the tone."  The phone seems to let me leave a voicemail.   I have the same problem on extension  100.

 

Any suggestions to allow me to get voicemail setup?

Message 1 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 410 - How do I setup voicemail

Hello krwessel,

welcome to the Polycom Community.

Without stating what kind of SIP pabx or service you are using nobody can answer your question.

 

I suggest you contact whoever is providing you with this service as this has not really anything to do with the phone itself as the voicemail is not a build in feature of the phone.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
krwessel
Occasional Visitor

Re: VVX 410 - How do I setup voicemail

I am using an Elastix box with FreePBX.  I followed the simple directions to setup VM which were consistent with several videos or online tutorials.

Message 3 of 5
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 410 - How do I setup voicemail

Hellokrwessel ,

The community's VoIP FAQ contains this post here:

 

Dec 13, 2013 Question: How can I change / define the number my phone calls to retrieve a voice mail message?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 5
krwessel
Occasional Visitor

Re: VVX 410 - How do I setup voicemail

I paid a consultant for the answer.  Go to line, message center

 

Call Back mode = contact

Callback contact = *97

 

 

Message 5 of 5