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VVX 410 Microbrowser not working

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Polycom Employee & Community Manager

Re: VVX 410 Microbrowser not working

Hello talkietoaster,

welcome to the Polycom Community.

I have already outlined the current behavior and current documentation should outline this.

 

We are unable to update older documentation that is already published. The same is applicable for older software versions and as you neglected to provide yours I am unable to verify this.

 

In order to change this behaviour and request a change to the software a feature request is required providing a business case.

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UCS Software?

Resolution: Please check => here <=

 

The above explains this in detail.

 

In addition I am unaware of the BroadWorks reference you are claiming but often technology partners like BroadWorks want to protect their intellectual property so certain features only work with their platforms.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 11 of 12
Highlighted
Polycom Employee & Community Manager

Re: VVX 410 Microbrowser not working


@SteffenBaierUK wrote:

 

 

  • To enable the idle browser go to Settings -> Preferences -> Screen Saver and set the following:
  • Screen Saver -> Enabled
  • Wait Time -> 1
  • Type -> Idle Browser

Wait and the idle browser will display. Touching any key will close the idle browser.

 



Polycom Global Services


@talkietoaster

 

The above works and can be used.

 

Best Regards

 

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 12 of 12