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VVX 410 and 802.1x

Occasional Visitor

VVX 410 and 802.1x

Dear all


I'm working in a Lync Deployment and the customer has bought VVX Telephone, I already have configured the Lync Servers and I have the users in the pool and the Telephones are registered.

But the customer has NAC with 802.1x in the Network. And, when they put NAC in the VVX telephone port the telephone is not connect with the DHCP.

I Configure the Plataform Credential with a Device Certificate, and the plataform profile 1 with the Intermediate and Root Certificate.

In the Cipher Suite, I have selected  "Default" and the Device Credential I put the Plataform Credential 1, next, in the TLS Application I put 802.1x in TLS Platform Profile 1

We think that the problem could be in the Radius Server but I would like to someone advise to me with the EAP-TLS configuration in VVX 410 Telephone.

Many Thanks for all



Message 1 of 3
Polycom Employee & Community Manager

Re: VVX 410 and 802.1x

Hello Fran1982,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jun 25, 2012 Question: How can I add a 802.1x EAP-PEAPv0/MSCHAPv2 Certificate?

Resolution: Please check => here <


The above is basic example how to utilize this and in addition the Technical Bulletin 57352: Deploying and Configuring Polycom Phones in 802.1X Environments contains more details.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Occasional Visitor

Re: VVX 410 and 802.1x


   I implemented 802.1x in my environment but i have Root CA and Intermediate Ca in my Network, Which CA certificate i will import to Polycom Phone for contact the NPS.

Message 3 of 3