Hi I have some problems with my VXX 410.
This is the receptionist phone and has 3x VXX Color expansion units connected to it.
The phone loses it's registration every once in a while (about 90 seconds or so)
My others phones (without any VVX Color exoansion units) are working fine.
So I guess there'S something going on with the phone.
I'm running UC 5.3 for now .. will try 5.4 (just out) in cas it resolves the problem but I doubt it since even downgrading the unit doesn't help.
I'm using FreePBX with the Endpoint Manager.
I attached the config files for reference.
I have quite a few "speeddials" and BLF configured.
Thanks for your help !
Solved! Go to Solution.
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Could you kindly go ahead and log a ticket with your Polycom reseller so they can raise a support case with Polycom?
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Polycom Global Services
I had a similar issue with some of my vvx600 (I have externally hosted freepbx as well)
It trurned out it was the firewall configuration
You didnt specify your network layout, so it makes it harder to guess
Hope this helps