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VVX 450 with expansion module reprovisioning

40love
Occasional Contributor

VVX 450 with expansion module reprovisioning

When we reprovision the sidecar, it overwrites the 12 keys on the main phone (lineKey.1, lineKey.2, ... lineKey.11, lineKey.12), even if we don't specify linekey 1-12.

 

Is there any way to reprovision the sidecars (lineKey.13, linekey.14...) without overwriting the main phone keys?

 

I guess my question is, if I don't send a linekey value, for example, linekey 15, will it overwrite what's there now if we change the lineKey  section in the configuration file?

 

Message 1 of 7
6 REPLIES 6
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 450 with expansion module reprovisioning

Hello @40love ,

 

Welcome to the Poly Community.

Both the communities Must Read First and the FAQ reference the basic minimum information a new or follow-up post should contain.

This ensures the questions having to be asked are limited and any new or follow-up post contains the right amount of details to ensure any voluntary participant within the community does not spend additional time chasing basic information.

 

A good starting point is usually to provide at least the current software version and for the VVX x50 edition if this is UC software or Obi

 

Oct 7, 2011 Question: How can I find out my SIP UC Software or Obi Edition Version or the Updater / BootROM Version of my Phone?
Resolution: Please check => here <=

 

Oct 7, 2011 Question: What SIP or UC or Obi Edition Software version or Updater / BootROM Version is supported by my Phone?

Resolution: Please check => here <=

 

Have you got some example configuration you are using?

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 7
40love
Occasional Contributor

Re: VVX 450 with expansion module reprovisioning

 

Here's an example. If I push this, it will overwrite whatever is in the phone. I would like for it to not overwrite the keys that are already there. For example, if keys 3 and 4 are set, I don't want to overwrite them. Is this possible. Is there any way to do this?

<lineKey
lineKey.1.category="Line"
lineKey.1.index="1"
lineKey.7.category="SpeedDial"
lineKey.7.index="1"
lineKey.8.category="BLF"
lineKey.9.category="SpeedDial"
lineKey.9.index="2"
>
<lineKey.reassignment lineKey.reassignment.enabled="1">
</lineKey.reassignment>
</lineKey>

<attendant >
<attendant.resourceList

attendant.resourceList.1.address="121" attendant.resourceList.2.label="test" attendant.resourceList.2.type="normal"
></attendant.resourceList>
</attendant>

 

directory:

<?xml version="1.0" encoding="utf-8"?> <directory> <item_list>
<item> <ln>aa</ln> <fn>bb</fn> <ct>8882593753</ct> <sd>1</sd> </item>
<item> <ln>aa1</ln> <fn>bb1</fn> <ct>8882501455</ct> <sd>2</sd> </item>
</item_list> </directory>

 

Message 3 of 7
40love
Occasional Contributor

Re: VVX 450 with expansion module reprovisioning

I replied twice, why isn't my message showing?

Message 4 of 7
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 450 with expansion module reprovisioning

Hello @40love 

 

your posts landed in the Spam folder and have to be released by one of us volunteers. 

If you require urgent support please contact our official support organisation. 

Using the line keys requires to define each key as this does not work as a mix&match

 

Jan 12, 2012 Question: Can I change / re-assign the appearance of  Line, BLF, Speed Dial and Presence Keys?

Resolution: Please check => here <=

The above FAQ or the community search should answer all questions 

 

replied via a mobile device 

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 5 of 7
40love
Occasional Contributor

Re: VVX 450 with expansion module reprovisioning

I read the article, I tried definining the key as Unassigned, it still overwrote the value. Do you have a simple example on how to not overwrite the keys? So far I can't find a solution.

Message 6 of 7
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 450 with expansion module reprovisioning

Hello @40love ,

 

Apart from the FAQ article, the community search should find plenty of results.

 

The fact is you cannot keep "keys" assigned already. If you use the functionality you need to assign each line key. You cannot leave out a line key aka 1,3,5 so you need to assign 1,2,3 but the position on the phone or expansion module can be selected.

 

Other volunteers can comment. If you still have unanswered questions please open a support ticket.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 7 of 7