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VVX 500 Adding Ringtones

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TheNewUser
Occasional Visitor

VVX 500 Adding Ringtones

I'm aware of how to upload custom ringtones to the VVX 500 via the web interface and of the directions found on these forums. However, I was unclear on if rebooting the phones caused it to lose those custom ringtones if they were uploaded trhough the web GUI.

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SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 500 Adding Ringtones

Hello TheNewUser,

welcome to the Polycom Community.

 

The Phone itself only holds the file imported via the Web Interface until it is rebooted.

 

If the Phone can connect to a provisioning server to upload the file added via the Web Interface it will reload it on a reboot.

 

If this is not the case a URL that the phone can reach must be used so the phone can download this file on each subsequent reboot.

The community's VoIP FAQ contains this post here:

Oct 25, 2011 Question: How can I change my Ringtone or Ring in a special manner for a certain incoming call?

Resolution: Please check => here <=

 

The above has more details on ring tones.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 500 Adding Ringtones

Hello TheNewUser,

welcome to the Polycom Community.

 

The Phone itself only holds the file imported via the Web Interface until it is rebooted.

 

If the Phone can connect to a provisioning server to upload the file added via the Web Interface it will reload it on a reboot.

 

If this is not the case a URL that the phone can reach must be used so the phone can download this file on each subsequent reboot.

The community's VoIP FAQ contains this post here:

Oct 25, 2011 Question: How can I change my Ringtone or Ring in a special manner for a certain incoming call?

Resolution: Please check => here <=

 

The above has more details on ring tones.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
TheNewUser
Occasional Visitor

Re: VVX 500 Adding Ringtones

Thank you, that's exactly what I was wanting!

Message 3 of 3