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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

HI

 

We have a problem with importing the Directory to the VV 500 with 3 x LCD VVX expansion modules. It only appears to that only 15 entries are loaded from the the XML file. I have attached the file.

3 REPLIES 3
HP Recommended

Hello JCKruger1981,

welcome to the Polycom Community.

It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Looking at the attached file you may want to run this through a XML editor before as Line 191 has:

 

  • <fn>Ren顖enter</fn>

Please try and use only UTF-8 formatted characters.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Hi Steffen

 

We are using Ver 5.3.0

HP Recommended

@SteffenBaierUK wrote:

 

Looking at the attached file you may want to run this through a XML editor before as Line 191 has:

 

  • <fn>Ren顖enter</fn>

Please try and use only UTF-8 formatted characters.

 

 

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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