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VVX 500 Directory Import Problem.

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Visitor

VVX 500 Directory Import Problem.

HI

 

We have a problem with importing the Directory to the VV 500 with 3 x LCD VVX expansion modules. It only appears to that only 15 entries are loaded from the the XML file. I have attached the file.

3 REPLIES 3
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Polycom Employee & Community Manager

Re: VVX 500 Directory Import Problem.

Hello JCKruger1981,

welcome to the Polycom Community.

It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Looking at the attached file you may want to run this through a XML editor before as Line 191 has:

 

  • <fn>Ren顖enter</fn>

Please try and use only UTF-8 formatted characters.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Highlighted
Visitor

Re: VVX 500 Directory Import Problem.

Hi Steffen

 

We are using Ver 5.3.0

Message 3 of 4
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Polycom Employee & Community Manager

Re: VVX 500 Directory Import Problem.


@SteffenBaierUK wrote:

 

Looking at the attached file you may want to run this through a XML editor before as Line 191 has:

 

  • <fn>Ren顖enter</fn>

Please try and use only UTF-8 formatted characters.

 

 

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4