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VVX 500 Directory Import Problem.

Visitor

VVX 500 Directory Import Problem.

HI

 

We have a problem with importing the Directory to the VV 500 with 3 x LCD VVX expansion modules. It only appears to that only 15 entries are loaded from the the XML file. I have attached the file.

3 REPLIES 3
Polycom Employee & Community Manager

Re: VVX 500 Directory Import Problem.

Hello JCKruger1981,

welcome to the Polycom Community.

It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

Looking at the attached file you may want to run this through a XML editor before as Line 191 has:

 

  • <fn>Ren顖enter</fn>

Please try and use only UTF-8 formatted characters.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 4
Visitor

Re: VVX 500 Directory Import Problem.

Hi Steffen

 

We are using Ver 5.3.0

Message 3 of 4
Polycom Employee & Community Manager

Re: VVX 500 Directory Import Problem.


@SteffenBaierUK wrote:

 

Looking at the attached file you may want to run this through a XML editor before as Line 191 has:

 

  • <fn>Ren顖enter</fn>

Please try and use only UTF-8 formatted characters.

 

 




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 4