VVX 500 Line Key Program

[AmcomIPTel]

Hi,

I have been trying to add a line key on a VVX 500 via provisioning server

it is a speed dial key, which allows you to dial directly, or transfer a active call to

Is there any chance to do it via phone1.cfg, not using directory.xml, this would be a reception speed dial for everyone ?

[SteffenBaierUK]

Hello ,

welcome to the Polycom Community.

A phone1.cfg is no longer used with a VVX500 as explained => here <=

The directory.xml file is needed to provision the phone with this number.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

[AmcomIPTel]

thanks for your reply, we have customers from different companies all under 1 folder (tftp), therefore we don't want to create a directory file, as it will apply for everyone

can we create a directory file (e.g. <mac>.dir), then in broadsoft, we create the group template to quote that directory, therefore, this directory only works for a specfic group, not for everyone

[SteffenBaierUK]

Hello ,

We encourage all users to read the FAQ and use the Forum Search.

The Directory structure and functionality is explained => here <=

Please work with Broadsoft directly regarding their provisioning structure.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services