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VVX 500 Lync Profile Wildcard certificate

Occasional Visitor

VVX 500 Lync Profile Wildcard certificate

When I connect ehe 4.1.2 VVX 500 phone to our lync server, it continually logs in and out with a TLS error as the apprent cause. Does the VVX500 not suppoer wildcard certificates in the Lync base profile on the 4.1.2 firmware?


On 4.0.2 in generic profile with a lync configuration, this issue is not happening.



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Polycom Employee & Community Manager

Re: VVX 500 Lync Profile Wildcard certificate

Hello chrisheacock,

welcome to the Polycom Community.

Our phones do currently not support wirldcards.


UCS 4.0.x is just LYNC ready.


Only UCS 4.1.x fully supports LYNC with UCS 4.1.2 introducing PIN support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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