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VVX 500 UC Firmware 5.0.2 - support for LYnc SBA ?

Emu
Occasional Contributor

VVX 500 UC Firmware 5.0.2 - support for LYnc SBA ?

We have got a Lync 2013 infrastructure with a central site and a branch office. We use a Lync 2013 SBA for the branch site and a few VVX 500 and VVX 600 with UC FIrmware 5.0.2. When we lost the network connection from the branch site to the central site all VVX went offline. We had to reboot them, then they logged in again but they show a strange message "out of bussiness time" and no outbound ISDN Calls are possible..

 

Is this scenario not supported with the current uc firmware?

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TTMing
Frequent Advisor

Re: VVX 500 UC Firmware 5.0.2 - support for LYnc SBA ?

Yes, this is supported.  Are your Lync users in the branch office registered on the SBA registrar?  When connection to the central site is lost you will lose presence info and conferencing capabilties but the phone should remain online and  still be able to make outbound calls.  Check your Lync voice routes for the branch office are configured to go out the SBA gateway and not through the central site. 

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