I'm trying to reset the admin password and have instructions to do so but how do I enter a letter from the keypad. I know the 1->Aa is for numeric and A->a1 is for upper case letters. My question is for example...How doe the upper case "F" get entered from the keypad?
welcome to the Polycom Community.
We do not disclose within this official Polycom community how to reset the Phones if the Admin Password is lost.
Many of our partners utilize these phones and offer services so we cannot publicly disclose the procedure to do so.
If your phone is still able to connect to the Provisioning server please reset the password via the Device Parameters documented in the Admin Guide or here
The above is also stated in the Read First: Welcome to the Polycom VoIP Forum
If this is not possible please contact your Polycom reseller or the person you purchased the phone from.
We will remove any post replying to this that will publicly explain how to remove the password so therefore I close this topic.
Polycom Global Services