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VVX 500 incoming SIP Video

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Advisor

VVX 500 incoming SIP Video

Good afternoon,

 

I have been told that the VVX500 was able to receive SIP video even without the webcam.

 

However, I do not find the setting to enable incoming video.

 

Is that actually feasible or not ?

 

Do we need the webcam to enable incoming/outgoing video or is it possible to receive incoming video without the webcam ?

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1 REPLY 1
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Polycom Employee & Community Manager

Re: VVX 500 incoming SIP Video

Hello dsandras,

 

the Camera support was added in UCS 4.1.3. I just tested a VVX500 without camera attached and called from a VVX1500 and had incoming video.

 

Maybe you are simply not running the correct version?

 

For any follow up please work with your Polycom reseller.

 

Best Regards

 

Steffen Baier

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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