With every reboot VVX 500 phone boot up to "File system error Version mismatch" with a Fix button. Pressing the fix button reformats the filesystem/factory reset. Tried 5.2, 5.22, 5.3 witht the same result.
Any idea what would cause this error?
Solved! Go to Solution.
Found the solution.
The 000000000000.cfg file must have the "COREFILE_DIRECTORY=". I was using a 4.04 000000000000.cfg file and it didn't this parameter.
Hello XMEL,
welcome back to the Polycom Community.
You could always look at prior posted community's participation's => here <=
If non of the search result's match your issue please contact your Polycom reseller.
A example can be found here => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Found the solution.
The 000000000000.cfg file must have the "COREFILE_DIRECTORY=". I was using a 4.04 000000000000.cfg file and it didn't this parameter.
Hello XMEL,
Thanks for the feedback and in case the issue returns please work with your Polycom reseller to get this to the attention of Polycom support and quote VESC-5123
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services