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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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Can some explain how to resolve the subject issue? VVX300 phones can dial 3-digit extension to any phone including vvx500 ones. When 3-digit extension is attempted the result is silence.  Paging works.  All on same network.

2 REPLIES 2
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Hello priceshopperdude,

welcome to the Polycom Community.

It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

The above is also stated in the "Read First: Welcome to the Polycom VoIP Forum"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

In addition it is also useful to state what kind of SIP Server is being used.

 

Also is this Off hook dialing or On hook dialing ?

 

Oct 7, 2011 Question: Phone unable to Dial a number when Off Hook or on 2nd Call in a Conference

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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Resolved.

 

Added entries:

 

: Cisco ASA5505 8.2 (5)

object-group service Voice_Ports

service-object tcp range 5060 5061

service-object udp range 5060 5061

service-object udp range 6000 16535

access-list out_to_in extended permit object-group Voice_Ports any host ###.###.###.###

 

and then removed the SIP inspection.

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