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VVX 600 Idle Softkey Assignments

Occasional Advisor

VVX 600 Idle Softkey Assignments


On the VVX 600 sets using software, is there any way to designate a specific line key position that a softkey will use in idle state?  Right now any softkey that I set up for an access code in idle state defaults to the first (top) line.  Can I specify for it to use another one?




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Polycom Employee & Community Manager

Re: VVX 600 Idle Softkey Assignments

Hello Dale,

welcome back to the Polycom Community.

Apart from using an unsupported software version did you ever follow this up as advised => here <= or => here <=


We have a support organisation in case our FAQ's do not suffice.


In addition posting an example would help.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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