I suggest you check page 225 on the chapter "Enable Polycom Desktop Connector Integration" in the UC Admin guide 5.3.0 for example.
You will have to enable PDC on the phone end using configuration files.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
---------------- The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.
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