After update sw 188.8.131.5268 to newest software version 184.108.40.2065 there is no more dialling tone or connection signal from my Jabra evolve 75 headset, until connection is established and the call was accepted. Only silence.... If i downgrade everything is working fine again.
Is that a feature or bug?
Solved! Go to Solution.
welcome to the Polycom Community.
If this works using UC Software 5.6.1 and 5.7.0 then I assume it is a bug. Please open a ticket.
In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.
End Customers are unable to open a ticket directly with Polycom support.
If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you. This may not be who you purchased the Polycom device from.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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