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VVX 601 - Can't Login To IP Address Of Phone

Occasional Visitor

VVX 601 - Can't Login To IP Address Of Phone



I have tried this with 2 Polycom VVX 601 phones.  I connect the phone to the network, get the ip address from the phone's touch display.  Enter the ip address into my web browser and I only see a website from my web host like I typed in a bad domain name.  Also, when I do a traceroute from the VVX 601 to, it works fine.


If I plug a Cisco 303 into the same exact ethernet port, then type the Cisco ip address into a web browser, it works fine.  Aka, I see a login page for the Cisco phone.


What am I missing when trying to setup this VVX 601?

Message 1 of 3
Polycom Employee & Community Manager

Re: VVX 601 - Can't Login To IP Address Of Phone

Hello PolyNube,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jul 11, 2014 Question: Since upgrading to UCS 5.1.1 or later and running LYNC base profile I can no longer access the Web Interface

Resolution: Please check => here <=




Jul 06, 2016 Question:Since Upgrading to UC Software 5.5.0 in Generic Base Profile I can no longer use HTTP?

Resolution: HTTPS only is supported since UC Software 5.5.0 only. Please check => here <= for more details

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Occasional Visitor

Re: VVX 601 - Can't Login To IP Address Of Phone

Thanks, that helped.  The condensed solution for anyone finding this in the future is to use:


https:// and then the ip address from the phone.


So it might look like

Message 3 of 3