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VVX 601 - Can't Login To IP Address Of Phone

PolyNube
Occasional Visitor

VVX 601 - Can't Login To IP Address Of Phone

Hello,

 

I have tried this with 2 Polycom VVX 601 phones.  I connect the phone to the network, get the ip address from the phone's touch display.  Enter the ip address into my web browser and I only see a website from my web host like I typed in a bad domain name.  Also, when I do a traceroute from the VVX 601 to google.com, it works fine.

 

If I plug a Cisco 303 into the same exact ethernet port, then type the Cisco ip address into a web browser, it works fine.  Aka, I see a login page for the Cisco phone.

 

What am I missing when trying to setup this VVX 601?

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2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: VVX 601 - Can't Login To IP Address Of Phone

Hello PolyNube,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jul 11, 2014 Question: Since upgrading to UCS 5.1.1 or later and running LYNC base profile I can no longer access the Web Interface

Resolution: Please check => here <=

 

or

 

Jul 06, 2016 Question:Since Upgrading to UC Software 5.5.0 in Generic Base Profile I can no longer use HTTP?

Resolution: HTTPS only is supported since UC Software 5.5.0 only. Please check => here <= for more details


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
PolyNube
Occasional Visitor

Re: VVX 601 - Can't Login To IP Address Of Phone

Thanks, that helped.  The condensed solution for anyone finding this in the future is to use:

 

https:// and then the ip address from the phone.

 

So it might look like https://192.169.0.100

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