Adding a vvx color sidecar to vvx 400 the POE on the phone is set to true but when I plug in the sidecar the buttons light up for a second the go out.
Hello Bill P,
welcome to the Polycom Community.
It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release or certain features may not work with your currently used software version.
This also allows yourself and others to check against current software release notes.
Therefore the Polycom VoIP FAQ contains this post here:
Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here
the FAQ also contains:
Jan 22, 2014 Question: Which VVX Phones support the new Expansion Modules and what Software Version is required?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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