• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎04-29-2014 03:31 AM

HP Recommended

Hi!

Is it possible to use an custom XML Directory Filename with VVX Phones?

 

I.E.: macadress-customdir.xml

 

Background is that our phonesystem populates the default xml files (macadress-directory.xml) with data we don't want.

So we'd like to use our custom filename.

 

Regards

Martin Stix

pluteus.at

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-29-2014 07:33 AM

HP Recommended

Hello Martin,

welcome to the Polycom Community.

If your call Platform drops these into the root directory you could use the 00000000000.cfg or the <mac>.cfg and specify a sub directory in the CONTACTS_DIRECTORY="" section to tell the phone to ignore the ones in the root directory.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎04-29-2014 07:33 AM

HP Recommended

Hello Martin,

welcome to the Polycom Community.

If your call Platform drops these into the root directory you could use the 00000000000.cfg or the <mac>.cfg and specify a sub directory in the CONTACTS_DIRECTORY="" section to tell the phone to ignore the ones in the root directory.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎08-11-2014 05:41 AM

HP Recommended

Thanks, worked like a charme.

 

<APPLICATION APP_FILE_PATH="sip.ld" CONFIG_FILES="polycom-[MACADDRESS].cfg" MISC_FILES="" LOG_FILE_DIRECTORY="" OVERRIDES_DIRECTORY="" CONTACTS_DIRECTORY="[MACADDRESS]-customdir.xml" LICENSE_DIRECTORY="">

 

Just one further question: Does the phone only sync when rebootet? Can I somehow let the phone sync in intervals?

Thanks

 

regards

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.