All - We recently signed up for Zoom Phone and bought a BUNCH of the Poly VVX D230 phones, and we are stuck, the zoom engineers are stuck, it's a hot mess. We are trying to fix 2 main issues:
Time zone is set to PST and we are in EST
when you have a 2nd D230 registered to the base, that 2nd phone doesn't ring for incoming calls. I am pretty confident that we could fix these issues by logging into the web server of the phones base, but even though admin/admin works out of the box to do that, once it is provisioned and up and running on Zoom, you can no longer access the web server. No matter what user/pass combo you try, all you get back is 403: Forbidden
Any ideas?? We are desperate for any help anyone might be able to offer.
Welcome to the Poly Community.
These are really questions Zoom would need to answer but I ran this by our team that works with Zoom and received the following:
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