Plantronics + Polycom. Now together as Poly Logo

VVX D60 DTMF issues

Occasional Visitor

VVX D60 DTMF issues

Hi Everyone,

 

Looking for a little help here because I am currently out of solutions.

For some reason, when I try calling an IVR, or any Voicemail Main I can't enter any digits while in those menus.

 

I tried changing the DTMF mode on the main extension, but no luck there.

Any ideas ?

Let me know !

 

 

Message 1 of 2
1 REPLY 1
Highlighted
Occasional Visitor

Re: VVX D60 DTMF issues

Hey -

 

Nevermind,


Found a solution online.

You need to upgrade the VVX telephone paired with the D60 to 5.4.5.

 

I hope this will help someone else.

Best regards,

Message 2 of 2