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VVX EFK (Select line Button as input)

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Advisor

VVX EFK (Select line Button as input)

I'm working on an EFK function that will do the following:

 

Condition: On-Hook Dialing

EFK Button Label: Page

Action: Press 'Page'.  Select a Line from the main Lines screen.  Take selected line, Ie: User Pressed 'Bob', who has a destination of 101.  Prepend a *... Send Invite to *101 (Backend PBX will then proceed to page extension 101)

 

Here's what I have found so far:

efk.efklist.9.action.string="$FTransfer$$FSoftkey1$"

 

This will prompt the user to select a line key for a *transfer*.... But I want to be able to while On-Hook, select a line key and dial it directly, without needing a transfer.  I also want to prepend to the dialed destination.

 

How might this be accomplished?

 

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Polycom Employee & Community Manager

Re: VVX EFK (Select line Button as input)

Hello @markm,

 

welcome back to the Polycom Community.

 

Both the Admin Guide matching your yet unknown Software Version and the EFK FAQ here:

 

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=

 

contain sufficient information on how to build EFK's and the restrictions around this.

 

Selecting a Line as a variable within an EFK is not possible to my knowledge.

 

If you would need such feature please raise a feature request:

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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