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VVX EFK (Select line Button as input)


VVX EFK (Select line Button as input)

I'm working on an EFK function that will do the following:


Condition: On-Hook Dialing

EFK Button Label: Page

Action: Press 'Page'.  Select a Line from the main Lines screen.  Take selected line, Ie: User Pressed 'Bob', who has a destination of 101.  Prepend a *... Send Invite to *101 (Backend PBX will then proceed to page extension 101)


Here's what I have found so far:



This will prompt the user to select a line key for a *transfer*.... But I want to be able to while On-Hook, select a line key and dial it directly, without needing a transfer.  I also want to prepend to the dialed destination.


How might this be accomplished?


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Polycom Employee & Community Manager

Re: VVX EFK (Select line Button as input)

Hello @markm,


welcome back to the Polycom Community.


Both the Admin Guide matching your yet unknown Software Version and the EFK FAQ here:


Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=


contain sufficient information on how to build EFK's and the restrictions around this.


Selecting a Line as a variable within an EFK is not possible to my knowledge.


If you would need such feature please raise a feature request:


Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2