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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎02-09-2018 04:29 PM

HP Recommended

Hi, we have a VVX 401 and an Algo 8301 paging device. We are playing music to all the phones over group page (ipod plugged into Algo device via 3.5mm audio line in). Works well except we would like the group page (music) to stop when the user picks up the phone to dial. I have disabled "Accept while busy" (ptt.pageMode.allowOffhookPages) but I'm guessing this only applies to new incoming pages. The long playing music page that is already in progress does not stop when you go to make a call. Any ideas on how to have the page stopped for the duration of the call and then resumed automatically.

1 REPLY 1

‎02-11-2018 11:16 PM

HP Recommended

Hello @JT2000,

welcome to the Polycom Community.

No this is not possible in any current software version and would require a feature request.

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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