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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎09-30-2013 11:09 AM

HP Recommended

If I have multiple registrations on a VVX 400, how can I specify that a given speed dial should dial out on line 2? It always dials out on line 1.

 

If the speed dial is for an extension that is part of the line 2 registeration, the call will fail because it's attempting to dial out on line 1.

3 REPLIES 3

‎10-02-2013 09:09 AM

HP Recommended

Any ideas here? I just need to make speed dials be line specific for phones with multiple sip registrations.

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‎10-02-2013 10:09 AM

HP Recommended

Hello yhvoipguy,

welcome to the Polycom Community.

 

Just a quick reminder that this is not a replacement for our support infrastructure and if urgent support or answers are needed your Polycom reseller and/or Polycom support directly should be contacted.

 

To my knowledge our current speed dial infrastructure does not allow to pre-select a line and neither does pressing a line and then pressing the speed dial use the chosen line.

 

The only idea that I could think of would be utilizing the microbrowser of the phone and hosting a web page with embedded selection of the Line in question and then the number.

 

Have a look at the development section => here <= and get the SDK from => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎10-02-2013 11:44 AM

HP Recommended

Thanks, I guess it's impossible then.  The other solution involves more steps than dialing the extension would!

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